Easy Returns & Exchanges

Thank you for shopping with Wellies Online. Your invoice and order number are emailed to you on dispatch.

Wellies Online care about your sizing. We provide internal measurements for foot length of insole and calf and every boot has it’s individual size chart. Please be guided by our measurements, to ensure correct sizing…….. Our recommendation, measure, measure, measure!

  • 1. All returns must obtain a returns authorisation number from, email: sales@wellies.com.au. Your refund for your original order will be processed, once we receive the returned goods.
  • 2. Your return must be received by us within 21 days of purchase.
  • 3. A credit note or refund, will not be applied, simply for change of mind, or late return.
  • 4. If you require an exchange, please place a new order online for your new size/style.
  • 5. If you have received an incorrect order....Please email us at sales@wellies.com.au
  • Please note: Clearance items displayed on the Clearance page are non-returnable and non-refundable.