Get in touch
Please have a look below for answers to frequently asked questions, otherwise use the contact form below and we'll get back to you ASAP.
All orders are sent with signature on delivery required. If you would like to request 'authority to leave', you can do so at the Australia Post tracking link sent to you on dispatch of your order. Please note Wellies Online does not accept responsibility for parcels that are delivered without signature and then become missing.
Wellies Online is online only. Orders can only be placed via this website. We don’t have a show room where you can try on and look at products.
EXPRESS POST Next day delivery all capital cities, regional areas except remote.
Please note: Wellies Online cannot guarantee Australia Post transit times and has no recourse with Australia Post for delayed parcels, meaning if your parcel is delayed in transit Australia Post does not refund the shipping cost to Wellies Online.
STANDARD POST Melbourne metro - 1- 2 working days.
Victoria regions - 2- 3 working days.
Sydney, Canberra and Adelaide metro areas - 2- 3 working days.
Brisbane and TAS, NSW, QLD, SA regional areas - 3 - 7 working days.
Darwin, Perth, WA, - 7 working days.
Remote WA, QLD, NT, up to 12 working days.
Please note: These are estimates to provide a general timeframe for your reference. For an accurate time please use the Australia Post Postage Calculator and enter 'from' 3220 Geelong 'to' YOUR POSTCODE.
Your parcels is registered and trackable by us. All items/sizes on site are in stock. However in the event of your size not being available, please email us for advice regarding a backorder. <br>In the event of the item being incidentally out of stock, despatch may be delayed. If this occurs, we will advise you by email immediately.
Yes! We have a wide range of kids’ wellies in fun designs and durable materials. Shop our kids’ collection.
You can return unworn wellies within 30 days for a full refund or exchange. Read our Return Policy for details.
Yes! We offer free shipping on orders over $120 within Australia. Express shipping options are also available. <br>For orders under $120 and international orders, shipping costs are displayed at the checkout phase of the ordering process and added into the total cost prior to completing the checkout procedure. The cost is calculated based on the weight of the order and destination. The rates are discounted and passed on the discounted amount charged by the selected carrier (ie Australia Post eParcel).
They are essentially the same! "Wellies" is a British term, while "gumboots" is commonly used in Australia and New Zealand.
Yes, but for extended wear, choose wellies with cushioned insoles and arch support. Brands like Stormur and Bogs are great for comfort.
Yes, but standard wellies may not provide enough insulation for very cold weather. Choose fleece-lined or neoprene-lined wellies, or wear thermal socks for extra warmth.
Wellies generally run true to size, but if you plan to wear thick socks, consider sizing up. Use our size guide located on the specific boots page for the best fit.
Wipe with warm, soapy water and a soft cloth. Avoid leaving them in direct sunlight as UV rays can cause the rubber to crack. Check out our comprehensive gumboot care guide.
The best wellies for heavy rain are made from high-quality rubber with deep treads for grip. Brands like Stormur, Bogs, or Hatley offer waterproof and slip-resistant designs.