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  • Refund Policy

    Wellies Online is committed to providing a high-quality product, and we pride ourselves on providing a high standard of customer service. If you are dissatisfied with the fit of your purchase, or style, we offer an exchange or credit note towards a future purchase. 
    Or you can receive a refund within 14 days of your purchase date. 
    The following conditions apply.

    1. Proof of purchase 
    2. Returned item to be unworn, in original condition and packaging. 
    3. Item to be returned within 21 days of purchase date. 
    4. No clearance items will be exchanged. 
    Please note…*Postage charges on returns are not refundable.

    Please post returns to:

    Wellies Online 
    PO Box 16 
    North Geelong Business Hub 
    Victoria, Australia 3215