All orders ship via Australia Post within 24 hours of order placement. Australian domestic (guide only): Standard: 2-5 days Express: 1-3 days New Zealand (guide only): Express 2-5 days Standard 5-8 days
You will receive tracking updates as your parcel transitions through the Australia Post network.
Storage
Store your rubber boots in a cool, non heated environment (not in a heated wardrobe).
Avoid storing or drying boots near sources of artificial heat as the rubber will deteriorate or buckle.
Prolonged exposure to direct sun light will cause the rubber to become dry, brittle and cracking will occur as the rubber perishes.
Do not leave your rubber gumboots outside for a prolonged period of time.
Care
Rinse boots after use using mild detergent.
Use of solvents will penetrate the silicon coating of rubber.
12 Month Warranty
Our warranty covers defective workmanship causing leakage in waterproof products. Gumboots are handcrafted, using a combination of modern technology and traditional craft techniques. Each gumboot is unique and may show tiny imperfections in appearance. These in no way affect the performance of the boot, and indeed may be said to add to its character.
Please note we cannot be responsible for :
Fit related problems.
Incidental damage, such as holes, rips and sustained seam wear,which not as a consequence of manufacturing.
excellent service great boots !!keeping my feet from getting wet in the park
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Wade
Beautiful, my sister loves them!!
J
J. C. (Melbourne, AU)
Good service
Quick delivery of boots, and also prompt refund of the pairs that I ordered that were wrong fit. I recommend this company for its good boots and customer service.
S
Sue P. (Melbourne, AU)
Great boots and service
These boots are the most comfortable gumboots I've ever worn and so easy to slip on and off - love them! I was also impressed with the speedy delivery and efficient service - thank you. Highly recommended.
P
P.W.
Recipient loved them :)
J
Joan W.
Thankyou for the very prompt service. My order arrived in 2 days The fit is great and they are also very easy to put on and take off. I do have a question about this matter. Is it ok to use a boot pull covered with an old woollen sock to assist in taking the boots off?Thanks again Joan.ps. I love the appearance too.
Y
Yvonne H. (Sydney, AU)
Great
Very good service, fast delivery, and very comfortable Welles, would definitely buy again
A
Adrian C. (Melbourne, AU)
The wife says very comfortable and trendy
L
Lynette F. (Sydney, AU)
Beautiful Wellies
Thank you very happy with purchase just what I was looking for and the service was fast, great job.