All orders ship via Australia Post within 24 hours of order placement. Australian domestic (guide only): Standard: 2-5 days Express: 1-3 days New Zealand (guide only): Express 2-5 days Standard 5-8 days
You will receive tracking updates as your parcel transitions through the Australia Post network.
Store your rubber boots in a cool, non heated environment (not in a heated wardrobe).
Avoid storing or drying boots near sources of artificial heat as the rubber will deteriorate or buckle.
Prolonged exposure to direct sun light will cause the rubber to become dry, brittle and cracking will occur as the rubber perishes.
Do not leave your rubber gumboots outside for a prolonged period of time.
Rinse boots after use using mild detergent.
Use of solvents will penetrate the silicon coating of rubber.
Treat rubber boots regularly with a silicon rubber conditioner.
12 Month Warranty
Our warranty covers defective workmanship causing leakage in waterproof products. Gumboots are handcrafted, using a combination of modern technology and traditional craft techniques. Each gumboot is unique and may show tiny imperfections in appearance. These in no way affect the performance of the boot, and indeed may be said to add to its character.
Please note we cannot be responsible for :
Fit related problems.
Incidental damage, such as holes, rips and sustained seam wear,which not as a consequence of manufacturing.